Automotive News Discussion

[JPolen01]

Typical bad salesman crap - I think I knew more about the palisade than he did and my knowledge was pretty much reading the window sticker. "There's so many features in these cars it's basically impossible for us sales guys to know them all." It's really not guy. All cars have basically the same safety and tech thanks to CarPlay/Android Auto. You're just lazy.

This is honestly the biggest thing holding Hyundai/Kia back. Their dealers/sales force are awful.

Man, I wish it was only Hyundai and Kia with these types of problems. Car salesman, in general, are just lazy. They never know anything about the cars and don't care to learn.

[D_Eclipse9916]

Typical bad salesman crap - I think I knew more about the palisade than he did and my knowledge was pretty much reading the window sticker. "There's so many features in these cars it's basically impossible for us sales guys to know them all." It's really not guy. All cars have basically the same safety and tech thanks to CarPlay/Android Auto. You're just lazy.

This is honestly the biggest thing holding Hyundai/Kia back. Their dealers/sales force are awful.

Man, I wish it was only Hyundai and Kia with these types of problems. Car salesman, in general, are just lazy. They never know anything about the cars and don't care to learn.

Car salesman are incompetent. I can’t beleive a workforce that does so little getting rewarded for a purchase. This is my first time buying a new car and I walked out of a couple. Buying a new car goes down in one of my worst experiences ever.

[JPolen01]

Dj - if I were you I would do everything over email. You know what car you want with what features at what price point. Email a few dealers. Tell them you are price shopping the local dealers and to give you their offer in a written email. Then pick the one that is the lowest and go there just for the paperwork. Don't waste your time at the dealer until you absolutely need to be there.

[Ken]

Dj - if I were you I would do everything over email. You know what car you want with what features at what price point. Email a few dealers. Tell them you are price shopping the local dealers and to give you their offer in a written email. Then pick the one that is the lowest and go there just for the paperwork. Don't waste your time at the dealer until you absolutely need to be there.

Yeah - no idea why anyone goes into a dealer anymore to actually negotiate. Unless you're a sadist and/or truly enjoy the haggling experience.

Only times i go in are to test drive the car and sign paperwork once I've negotiated via e-mail.

[BLINGMW]

Hopefully they'll be replaced by robots/AI at the same time as realtors.

[Ken]

Hopefully they'll be replaced by robots/AI at the same time as realtors.

ehh - i found my realtor actually very useful in the process. Guess it all depends on the realtor.

[BLINGMW]

Oh I'm sure there are good ones, a friend of mine seems like the type who would actually earn his keep and I'm sure they'll always be a place for people to actually HELP buy a car or a house. But most of them aren't any more useful than google, while certainly costing a lot more and using the law to protect their mafia.

[D_Eclipse9916]

Dj - if I were you I would do everything over email. You know what car you want with what features at what price point. Email a few dealers. Tell them you are price shopping the local dealers and to give you their offer in a written email. Then pick the one that is the lowest and go there just for the paperwork. Don't waste your time at the dealer until you absolutely need to be there.

Yeah - no idea why anyone goes into a dealer anymore to actually negotiate. Unless you're a sadist and/or truly enjoy the haggling experience.

Only times i go in are to test drive the car and sign paperwork once I've negotiated via e-mail.

Agreed, but I had to test drive 5 trucks to make sure I was buying the right one.

Funny enough the nicest salesman out of them all I had to completely shut down. The seats were Terri-bad.

[Ryan T]

Typical bad salesman crap - I think I knew more about the palisade than he did and my knowledge was pretty much reading the window sticker. "There's so many features in these cars it's basically impossible for us sales guys to know them all." It's really not guy. All cars have basically the same safety and tech thanks to CarPlay/Android Auto. You're just lazy.

This is honestly the biggest thing holding Hyundai/Kia back. Their dealers/sales force are awful.

Man, I wish it was only Hyundai and Kia with these types of problems. Car salesman, in general, are just lazy. They never know anything about the cars and don't care to learn.

Car salesman are incompetent. I can’t beleive a workforce that does so little getting rewarded for a purchase. This is my first time buying a new car and I walked out of a couple. Buying a new car goes down in one of my worst experiences ever.

What you’re saying is largely true of anyone who comes and meets you on the lot with the ole “hey what can I sell ya today” wink*wink*nudge*nudge* sells style. We had guys at our dealership, and a few local ones I know of in my town, who have older guys who never take “lot ups” (I.e. someone who just pulls in to the dealership looking). The guys who never have to walk out and talk to someone are generally the guys who really study their stuff and know their stuff, and it pays off. Jim Smith used to sell 30 Lincoln’s a month virtually without even trying. Because he knew the customers, knew the product and knew what people wanted. I cringe at most sales people, but to really watch someone who knows their stuff and knows what they are doing, it’s pretty cool.

[ScottyB]

Car salesman are incompetent. I can’t beleive a workforce that does so little getting rewarded for a purchase.

What you’re saying is largely true of anyone who comes and meets you on the lot with the ole “hey what can I sell ya today” wink*wink*nudge*nudge* sells style. We had guys at our dealership, and a few local ones I know of in my town, who have older guys who never take “lot ups” (I.e. someone who just pulls in to the dealership looking). The guys who never have to walk out and talk to someone are generally the guys who really study their stuff and know their stuff, and it pays off. Jim Smith used to sell 30 Lincoln’s a month virtually without even trying. Because he knew the customers, knew the product and knew what people wanted. I cringe at most sales people, but to really watch someone who knows their stuff and knows what they are doing, it’s pretty cool.

sales guys get rewarded a lot less than you think, which is why turnover is so high, which is why most are so worthless. not even taking into account that their jobs are basically held hostage by the dealer survey process. one bad survey and they can get canned. as Ryan said, the good ones quickly figure out how to stay off the lot and generally work behind the desks with a pretty wide net of known customers to pull from.

all of which is to say the model is generally broken and everything would be a lot easier if a moving price target wasn't part of the process.

[Apoc]

I'm waiting for the Google AI that makes restaurant reservations for you to start negotiating car prices. You tell it what you wanna pay and it calls around to try and negotiate that for you at different dealerships. Or, we could just get rid of all salespeople in the entire world and everyone, except maybe Polen, would be happy.

[JPolen01]

Yeah yeah yeah, sales people. Fuck em.

[Senor_Taylor]

Yeah yeah yeah, sales people. Fuck em.

Explains the baby

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[JPolen01]

The C8 convertible has been unveiled. So far from the photos I think I like it with the top down. I'm excited to see the C8 on the road soon.

[BLINGMW]

Northam proposing getting rid of VA inspections! This could be our best Christmas ever.

“Data show there is no connection between highway safety and these inspections,” Northam said. “That’s why 35 other states don’t have them.”

https://www.virginiamercury.com/2019/12/...g-gas-tax/

[Beej]

I mean they’re inconvenient but what a weird battle to pick. Who is gonna make sure Karen’s brake lights (or brakes, even) work when she hydroplanes off the road at 35 mph?

[rherold9]

We'll be hearing more Virginia man stories vs the standard Florida man

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[BLINGMW]

I mean they’re inconvenient but what a weird battle to pick. Who is gonna make sure Karen’s brake lights (or brakes, even) work when she hydroplanes off the road at 35 mph?

So I looked up some traffic accident data a couple years ago when I was being annoyed by this, and it would make sense then that the states that have safety inspections would have fewer accidents per capita, right? Otherwise what is the point? Well as I found then and someone has now pointed out to Northam, the data doesn't back it up. So we all spend real hours and dollars doing this inspection, and there are no results? I'm happy any time a useless law can be deleted.

[HAULN-SS]

I play the numbers game and usually have at least one car months out of date at any given time. I would welcome the change.

[JPolen01]

I mean they’re inconvenient but what a weird battle to pick. Who is gonna make sure Karen’s brake lights (or brakes, even) work when she hydroplanes off the road at 35 mph?

Karen can. Because, you know, it's her car.

I live in the lawless (when it comes to vehicle inspections) state is MD and I have been killed exactly 0 times by Karen's dilapidated Camry. I can't believe people are not 100% for eliminating this blatant cash grab.