(03-22-2018, 10:18 AM)Senor_Taylor Wrote: Maybe it's a cultural difference, but when people something "should" work a certain way when they don't actually know.
Say someone is trying to import something and some additional data is appended to it after the import. The person asking me why it's doing this continually says "The system should not do this."
Hold up, NO, you don't know what it should and shouldn't do. What's happening is you don't understand how any of this works and have an incorrect assumption of what the data is versus how it's actually represented in the UI. Why can't people ever just be humble and not try to show they know every single thing about everything. I'm the person who is actually supposed to know how it works and even I'm not going to tell you how it SHOULD work without having documentation to back it up.
Again, maybe it's a cultural / ESL thing and it's a simple mix up with how we perceive the words that are said, so I'm not going to be a jerk about it, but it certainly is frustrating reading things like this all day.
Welcome to the workplace....
For all you know he was told it works that way. It is a giant game of telephone.
Often times it's never explained fully, mostly because people just get frustrated. But in my general experience most people will listen if you try to correct them. Sadly, your title also has something to do with others questioning what you say.
When I started off as a Project Coordinator, leading meetings I'd get questioned all the time by higher level team members only for the PM or PO to just say, yea he's right
You just have to build your brand outside of your group, so when others talk to you, they know that you know your shit.