Somewhat good timing given you just received yours...
My Skybell I snagged from FP started to have some connection issues and I walked up the other day and it had completely lost power and cycled back on with a button push.
So, called FP, did some trouble shooting, and mentioned the back looked to be bulging like the backup battery was almost swelling.
So they sent me a new replacement, which is the slim.
![[Image: c7658d27610545c73b8af31de8a4658a.jpg]](https://uploads.tapatalk-cdn.com/20170925/c7658d27610545c73b8af31de8a4658a.jpg)
Battery bulge
![[Image: a4ebc24b5890514e1626d664023172e7.jpg]](https://uploads.tapatalk-cdn.com/20170925/a4ebc24b5890514e1626d664023172e7.jpg)
New one seems to be more responsive and quickly connects via the FP app. The round one was always hard to push to activate the doorbell, and would sometimes lately not ring at all. I'm thinking it was a bad unit, cause the slim has none of these issues thus far.
My Skybell I snagged from FP started to have some connection issues and I walked up the other day and it had completely lost power and cycled back on with a button push.
So, called FP, did some trouble shooting, and mentioned the back looked to be bulging like the backup battery was almost swelling.
So they sent me a new replacement, which is the slim.
Battery bulge
New one seems to be more responsive and quickly connects via the FP app. The round one was always hard to push to activate the doorbell, and would sometimes lately not ring at all. I'm thinking it was a bad unit, cause the slim has none of these issues thus far.