Anyone work(ed) for a phone company that can answer this?

[white_2kgt]

If you have to dial a 1 then the number is considered long distance and you pay, if you don't dial a 1 then it is considered a 'local' call.

yeah, but this is at work, and nobody gives a crap if it's long distance or not. No business would.

and then? Do you think at the switching company they give a crap if the call started at a business? No, that's billing's problem. I'm just telling you how it works.