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Anyone work(ed) for a phone company that can answer this? - Printable Version

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+--- Thread: Anyone work(ed) for a phone company that can answer this? (/showthread.php?tid=4808)



Anyone work(ed) for a phone company that can answer this? - BLINGMW - 09-20-2006

WHY WHY WHY :evil:

on a regular land line phone, I dial a long distance # and forget to dial 1

"we're sorry, you must dial a 1 before dialing this number, please hang up and try again"

dammit!

Or, sometimes I'll call a number with area code, and dial a 1

"dialing a 1 is not necessary when dialing this number, please hang up and try again"

dammit phone computer bitch, if YOU know whether or not a 1 is needed, WTF do I ever have to dial or worry about it? Is this just like a long running joke the phone companies decided to leave around? That is just bad UI right there. Someone should be fired. :roll:


- Mike - 09-20-2006

you have a land line? heh...


- Kaan - 09-20-2006

this could only happen to you channing! but your right... if the UI knows all this stuff... cant it just add or take away and complete the call for you?


- BLINGMW - 09-20-2006

Kaan Wrote:cant it just add or take away and complete the call for you?

I know! Think of the thousands of collective hours wasted re-dialing #'s! This should be top priority for our country. Won't someone think of the children?! :lol:


- white_2kgt - 09-20-2006

If you have to dial a 1 then the number is considered long distance and you pay, if you don't dial a 1 then it is considered a 'local' call.

I am in the 301 area code, if I call 410 or 202 I don't dial 1, if I dial 540 or 703 I have to dial a 1 b/c they are long distance.

or you could welcome yourself into the 21st century and get a cell phone, no more 1.


- BLINGMW - 09-20-2006

white_2kgt Wrote:If you have to dial a 1 then the number is considered long distance and you pay, if you don't dial a 1 then it is considered a 'local' call.

yeah, but this is at work, and nobody gives a crap if it's long distance or not. No business would.


- white_2kgt - 09-20-2006

BLINGMW Wrote:
white_2kgt Wrote:If you have to dial a 1 then the number is considered long distance and you pay, if you don't dial a 1 then it is considered a 'local' call.

yeah, but this is at work, and nobody gives a crap if it's long distance or not. No business would.

and then? Do you think at the switching company they give a crap if the call started at a business? No, that's billing's problem. I'm just telling you how it works.


- BLINGMW - 09-20-2006

dude! I understand what the "1" means, I just shouldn't have to care!


- Andy - 09-20-2006

BLINGMW Wrote:dude! I understand what the "1" means, I just shouldn't have to care!

Maybe they make you do that as a way to confirm your intention to call long distance so you can't claim that you accidentally called long distance or you didn't know etc etc. It's sort of like clicking the "yes to terms" thing every time you install new software.


- white_2kgt - 09-20-2006

Andy Wrote:
BLINGMW Wrote:dude! I understand what the "1" means, I just shouldn't have to care!

Maybe they make you do that as a way to confirm your intention to call long distance so you can't claim that you accidentally called long distance or you didn't know etc etc. It's sort of like clicking the "yes to terms" thing every time you install new software.

exactly


- Eclipsor - 09-20-2006

Like 2kGT said, the feature is present to make the caller aware that he/she will be paying for the call. It's called toll alerting, actually, and it's not omnipresent...

Quote:> In states that do not prohibit IXCs (that would normally be
> interLATA carriers) from completing intrastate intraLATA calls, the
> CAC would be used without 1+NPA if the dialing plan required 7
> digits be dialed to complete the call to a neighboring exchange.

I can report from experience that's true. I live in a place where
LATA lines don't match area code lines, and I can dial intra-LATA
local, intra-LATA toll, and inter-LATA toll calls all with seven
digits. (In some nearby towns, they can dial inter-LATA local calls
with seven digits as well.) I can dial 1010XXX-7D to force calls to a
particular IXC if I want to. Dunno if I can force local calls to an
IXC, probably not.

It appears that most of the US by land area use toll alerting, 1+
before all toll calls, for some definition of toll call, but the
places without toll alerting include New York, Chicago, Los Angeles,
Philadelpia, and their metro areas so by population more people don't
have toll alerting than do.

I can also report that this is a major religious issue--people who
live in areas with toll alerting are sure that in its absence the
world would end (or something close to it) and they'd all be living in
cardboard boxes, bankrupted by unintended toll calls. People who live
in areas without toll alerting don't have those problems, don't have
to memorize what numbers need 1+ in order to make phone calls, and
generally don't understand what the big deal about toll alerting is.



- ScottyB - 09-20-2006

i just hate that when you forget to dial 1, the tone that sounds is so freaking loud. it's like an alarm blasting in your ear.


- BLINGMW - 09-20-2006

Eclipsor Wrote:and it's not omnipresent...

ah, now that was actually useful! I didn't know there were some areas that didn't have to put up with it. My enemy now has a name, and it is Toll Alerting! Guess I'll just have to move. Cry