"home false sense of security" :P

[WRXtranceformed]

I want to find a reason to hate Frontpoint, because almost anything that requires me to enter a long term contract every month is annoying. But I really can't, their service is so damn exceptional. The battery crapped out in our control panel so that it works when plugged in but shuts off when power goes out. Not exactly ideal for this kind of control panel. Frontpoint instantly offered to replace the battery free of charge and I got a $0 invoice in my inbox before i even got off the phone with them.

Our contract ends tomorrow so i may try to rake them over the coals for a monthly discount and / or upgraded equipment (this SimonXT control panel is trash and i innings of want monitored fire / monoxide sensors vs the non monitored ones we have now). As much as i hate committing to a service provider for three years i really can't find a good excuse to switch, especially since I've already bought all their hardware and most of it doesn't transfer to other providers like my cable company.