You know what really grinds my gears?!

[WRXtranceformed]

So I get to be The Great Appeaser?

could you just be like, "no?"

alternatively here's your chance to either make great friends with the client and they'll come directly to you next time (and hopefully the commission that follows) or ask some major favors from Captain F!@#up from your other unit so they understand you're saving their ass only through your good graces and gentlemanly sense of honor.

I definitely could and both of those reasons are why I ended up doing it 8)

At the end of the day it's a good business opportunity for the future since it's a large enterprise company that doesn't do business with my business yet. It's just frustrating that the first time we get to interact is because they are pissed at my parent company. Let's see if we can work some magic!