03-08-2007, 11:06 AM
So I need a new web browser installed on my POS web browsing computer, all they have is IE and a (user installed) Netscape 7.1, recently netscape starting NOT displaying images (like the MM header) and it isn't downloading javascript, for whatever reason, I have no idea, and I refuse to use IE. So I submit a ticket on the 'other' computer to have my web browser updated to Firefox (which is 'allowed' software, we have this baseline of allowed software, don't get me started on that). I get an email back saying I have to 'request' it to be imported. :WTF: Imported? It's already on our 'other' side. Apparently to get software on the 'internet' side you have to request that software that's already been cleared on the 'other' side be RE-imported, burned to a CD, virus scanned (which is done by clicking on the McAfee icon in the lower right corner and clicking 'scan') burned to a CD then mailed to my location, so the tech can come and install it.
:jawdrop:
Who, in their fucking mind comes up with this procedure. Why can't the tech come, logon as Admin, SCAN the file that's ALREADY on my HD then install it? I know, that's to easy. Oh BTW the tech that would do the install sits about 30' from my desk, the one that has to mail me the CD is in another building about 2 miles away. I want to go over and punch this dude in the nuts so bad right now.
As of now, I've spent 30 minutes submitting tickets and talking to people JUST to start the process of getting a web browser installed on a computer. Got to love the government.
:jawdrop:
Who, in their fucking mind comes up with this procedure. Why can't the tech come, logon as Admin, SCAN the file that's ALREADY on my HD then install it? I know, that's to easy. Oh BTW the tech that would do the install sits about 30' from my desk, the one that has to mail me the CD is in another building about 2 miles away. I want to go over and punch this dude in the nuts so bad right now.
As of now, I've spent 30 minutes submitting tickets and talking to people JUST to start the process of getting a web browser installed on a computer. Got to love the government.