02-20-2006, 10:24 PM
I just got off the phone with Verizon. I checked my auto-pay notification for my monthly cell phone bill and noticed it was about 7 times higher than it usually is.
This was due to 1 call to (777)000-0001 that was over 9 and a half hours long. The rep told me that's Verizon's mobile internet service, VCAST. At first I was like dude, are you seriously going to tell me that i was on VCAST for 10 hours straight? Starting at 5AM in the morning?
The customer service rep told me this is a known billing issue and immediately credited me the money.
So check your statements! Don't take anything for granted, even stuff you have set up on auto-bill pay. These guys make mistakes too and need to be babysat like any other person / service that charges you.
This was due to 1 call to (777)000-0001 that was over 9 and a half hours long. The rep told me that's Verizon's mobile internet service, VCAST. At first I was like dude, are you seriously going to tell me that i was on VCAST for 10 hours straight? Starting at 5AM in the morning?
The customer service rep told me this is a known billing issue and immediately credited me the money.
So check your statements! Don't take anything for granted, even stuff you have set up on auto-bill pay. These guys make mistakes too and need to be babysat like any other person / service that charges you.
Posting in the banalist of threads since 2004
2017 Mazda CX-5 GT AWD Premium
Past: 2016 GMC Canyon All Terrain Crew Cab / 2010 Jaguar XFR / 2012 Acura RDX AWD Tech / 2008 Cadillac CTS / 2007 Acura TL-S / 1966 5.0 HO Mustang Coupe
2001 Lexus IS300 / 2004 2.8L big turbo WRX STI / 2004 Subaru WRX / A couple of old trucks
2017 Mazda CX-5 GT AWD Premium
Past: 2016 GMC Canyon All Terrain Crew Cab / 2010 Jaguar XFR / 2012 Acura RDX AWD Tech / 2008 Cadillac CTS / 2007 Acura TL-S / 1966 5.0 HO Mustang Coupe
2001 Lexus IS300 / 2004 2.8L big turbo WRX STI / 2004 Subaru WRX / A couple of old trucks