02-17-2006, 12:20 PM
Not that I think anyone has ever had a bad experience with them.
Anyway, I had four tires shipped to a shop (YOU try fitting more than two in an S2000 without the top down and trunk open). Tracked them online, and they got there the next day. Great. Dropped off the car last night, get called, the shop only got the front tires. Who knows how a "1 of 2, 2 of 2" shipment got split up when they're as obvious as tires, but that's not the point.
Tirerack called up and put a tracer on the misdelivered package (read: try to get it back), but in the meantime, shipped out another set which should get there Monday. The shop will just have to reject it if they get a second set of rear tires.
Not "incredible" service since it doesn't really cost Tirerack anything, but it's a convenience for me.
A vendor feedback forum really isn't that bad of an idea.
Anyway, I had four tires shipped to a shop (YOU try fitting more than two in an S2000 without the top down and trunk open). Tracked them online, and they got there the next day. Great. Dropped off the car last night, get called, the shop only got the front tires. Who knows how a "1 of 2, 2 of 2" shipment got split up when they're as obvious as tires, but that's not the point.
Tirerack called up and put a tracer on the misdelivered package (read: try to get it back), but in the meantime, shipped out another set which should get there Monday. The shop will just have to reject it if they get a second set of rear tires.
Not "incredible" service since it doesn't really cost Tirerack anything, but it's a convenience for me.
A vendor feedback forum really isn't that bad of an idea.