I got my car back today...

[Jeff]

I had a few names of great shops, but Progressive wouldn't agree to any of their estimates and I sure as shit wasn't putting out $1000 to get my car fixed properly.

Oh well, maybe small claims court will make Porgressive realize their mistake of trying to cheap out on a car enthusiast's mint car. I will not let this rest...

Don't waste any money going after them. If they don't want to pay out they won't. If you want to go after someone I would say the shop. The emblem corner cut was a way to save money. They still got cash from you for it but got to send the new one you paid for back...more money in their pocket. The window was likely damaged by the covering sheets they threw over the car. They are often covered in hardened paint and can scratch if you are not careful. Also the compound all over the car is fairly common. Almost no body shop will "detail" your car after working on it. It is strange though that they wouldn't just spray it off real quick and take a second to protect your carpet. Most bodyshop managers will notice a particularly clean car when it comes in and will take pains to make sure that customer doesn't get angry. The people with the clean cars are the ones that will never let you live it down if you mess up. The bodyshop business is really hard to make money so they will do what they have to to keep the costs low as possible.