The Itty Bitty NOVA VW Committee

[WRXtranceformed]

I have found that the luxury makes (Audi, Lexus, Jaguar) also have far, far superior dealership service visit experiences (assuming you've found a competent dealer) than even the best of the plebian makes' dealerships. A big reason why my brother sold his Grand Cherokee (along with the many recalls) was because Jeep's warranty and overall service experience was an absolute dumpster fire no matter where he took it. One time, they lost his keys and couldn't find his car for 2 hours after it was done. His experience with his Audis has been like night and day.

I'll add that despite my disdain for GM now, the Cadillac service experience was freaking fantastic. They had a bar and grill in my dealership where you could order a full meal while you waited for your oil change