The Itty Bitty NOVA VW Committee

[JPolen01]

You need to start calling corporate. VW likely has a national account with a rental company like Enterprise. Dealers don't like to do this but they can get you a loaner. Go above their heads. Call corporate and have your paperwork lined up and show them how often you've been to the dealer and the poor level of service.

Also make sure the loaner is available before you show up next time. Rookie mistake.