10-17-2018, 12:54 PM
further update on our LG appliance experience as a data point....
so our dishwasher was taken care of about 3 months out of warranty on LG's dime via a good faith control board replacement earlier this year. so far so good.
based on that customer service we bought an LG washer/dryer combo, and the dryer's control board was acting flaky as well as the drum making some noise due to a seam on the insulation that runs on the edges. they sent a corporate technician out to us within a week and its been fixed after about 3 total weeks of working out a schedule to get the guy back to finish it all up. good guy, polite, fast, and actually on time.
can't say i love how our LG stuff has had control panel woes, but they've taken care of everything with a pretty solid support response.
so our dishwasher was taken care of about 3 months out of warranty on LG's dime via a good faith control board replacement earlier this year. so far so good.
based on that customer service we bought an LG washer/dryer combo, and the dryer's control board was acting flaky as well as the drum making some noise due to a seam on the insulation that runs on the edges. they sent a corporate technician out to us within a week and its been fixed after about 3 total weeks of working out a schedule to get the guy back to finish it all up. good guy, polite, fast, and actually on time.
can't say i love how our LG stuff has had control panel woes, but they've taken care of everything with a pretty solid support response.
2010 Civic Si
2019 4Runner TRD Off-Road
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Past: 03 Xterra SE 4x4 | 05 Impreza 2.5RS | 99.5 A4 Quattro 1.8T | 01 Accord EX | 90 Maxima GXE | 96 Explorer XLT
2019 4Runner TRD Off-Road
--------------------------
Past: 03 Xterra SE 4x4 | 05 Impreza 2.5RS | 99.5 A4 Quattro 1.8T | 01 Accord EX | 90 Maxima GXE | 96 Explorer XLT