08-12-2013, 11:39 AM
Have your friend call the dealership and get the contact info for the regional Honda service rep ASAP. Tell him the story and send him the emails. The regional service rep is going to be far more motivated to help you, and he can bring serious heat down on that dealership. When my Duc's engine had an oil leak it wasn't until I talked to the regional service rep that stuff got moving.
My guess is that they'll probably send a replacement engine. I would ask for a loaner or some other compensation as well, as this fuck up is costing your friend time and aggravation.
Your friend can also invoke lemon law if need be.
My guess is that they'll probably send a replacement engine. I would ask for a loaner or some other compensation as well, as this fuck up is costing your friend time and aggravation.
Your friend can also invoke lemon law if need be.
2018 Ducati Panigale V4
Past: 2018 Honda Civic Type-R, 2015 Yamaha R1, 2009 BMW M3, 2013 Aprilia RSV4R, 2006 Honda Ridgeline, 2006 Porsche Cayman S, 2012 Ducati 1199, 2009 Subaru WRX, 2008 CBR1000RR, 2009 Kawasaki ZX-6R, 2000 Toyota Tundra, 2005 Honda CBR600RR, 1996 Acura Integra GS-R, 1996 Acura Integra GS-R, 1997 Honda Civic EX
http://www.aclr8.com
Past: 2018 Honda Civic Type-R, 2015 Yamaha R1, 2009 BMW M3, 2013 Aprilia RSV4R, 2006 Honda Ridgeline, 2006 Porsche Cayman S, 2012 Ducati 1199, 2009 Subaru WRX, 2008 CBR1000RR, 2009 Kawasaki ZX-6R, 2000 Toyota Tundra, 2005 Honda CBR600RR, 1996 Acura Integra GS-R, 1996 Acura Integra GS-R, 1997 Honda Civic EX
http://www.aclr8.com