07-20-2008, 11:35 PM
Jake Wrote:We get so many people all bent out of shape because the appointments "aren't convenient" for them. That's basically why they were implemented
Many times it isnt - if you dont have much time to get out if you have family/ridiculous job/kids/harem/etc, or if they dont live near a store and dont know the koolaid system then it sucks to have to go home, and figure out when you can come back. It really is a pain if they dont offer to let you hang around for a bit and wait.
Jake Wrote:the concierge on duty (orange shirt) should have offered a standby appointment, where you basically fill in for the no-show
None offered, I even asked. My first question after I got my head wrapped around the koolaid system was "well do you have any open spots for today? maybe I can hang around, or come back" and she had no idea. They had to put my name and email address in so they could try to make an 'appointment' before they could even see what was open - seems assinine to me.
I dont get it, and I dont agree with it, but i'm not Jack either
