Are the car parts you buy upto track abuse?

[Maengelito]

I have 2 complete set of bilstein's from them. They are replacing at least one set for free (the bent set), but only b/c I was one of the first to bend them and send them in for inspection. I think they are going to charge for the other set. Which is understandable. Over the years I'm sure they've sold 1,000's of these struts. The fix they proposed isn't a cheap one, disassembly of the strut, cut ears off, clean housing, weld on new ears, clean, paint, re grease re-assemble. If they did that to every single strut they've sold they would be out of business.

thats cool that they are replacing the busted ones for free. i love good customer service stories