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New Phone #
#82
ok i have more experience with Verizon (service) for those interested.

i recently had my phone stolen (left phone in the car and the car was broken into again) and i have to say i'm pretty pleased with Verizon's service. They were able to suspend my service instantly with secure identity verification, activated an old phone, and reactivated my stolen phone (someone found it and turned it in by contacting my house line) with no cost. They even pro-rated my picture messaging service for my old phone (since it didn't have a camera) and pro-rated my service at the same time with no hassel and friendly service.

the cell phone insurance company was another story (Asurion). They were a little difficult to deal with and they gave inaccurate/inconsistent information regarding what i could do.

.RJ Wrote:I have a 38.46 charge on my bill for "other charges"... what the fuck?

At least sprint never tried to fuck me on billing.

Evan Wrote:if you joined mid-month they charge you the odd-days prorated until the next billing cycle begins.

with Verizon my billing cycle started when i started my contract, although it could work differently i believe.

i'd just call and ask what these "other charges" were. That's what happened when i called Wachovia and asked what the $2 MISC charges were on my statement. They tried to give me the run around, but i found out that it was additional non-wachovia atm withdrawal fees...basically double charging me for non-atm withdrawals...sneaky bastards.
'19 Golf R

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